Privacy Policy

Who We Are

KeyDev Studios Ltd ("we", "us", "our") is a web design and digital marketing agency registered in England and Wales. Our registered address and company number are available on request. You can contact us at keydevstudiosuk@gmail.com.

This policy explains how we collect, use, store and protect your personal data when you use our website at keydevstudios.co.uk or contact us about our services.

What Data We Collect

We collect the following personal data when you submit an enquiry via our contact form:

• First and last name
• Email address
• Phone number
• Business information you choose to share in your message

We also collect standard technical data automatically when you visit our website, including your IP address, browser type, pages visited and time spent on the site. This is collected via analytics tools and helps us improve the site.

How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiry and provide the services you have requested
• To communicate with you about your project or account
• To send you relevant information about our services where you have given consent
• To improve our website and services based on usage analytics
• To comply with our legal obligations

We will never sell your personal data to third parties. We do not use your data for automated decision-making or profiling.

Legal Basis for Processing

We process your personal data under the following lawful bases as defined by the UK GDPR:

• Contract: where processing is necessary to provide the services you have requested
• Legitimate interests: to respond to enquiries and improve our services
• Consent: where you have opted in to receive marketing communications
• Legal obligation: where we are required to process data to comply with UK law

How Long We Keep Your Data

We retain personal data only for as long as necessary:

• Enquiry data is kept for up to 2 years from the date of contact
• Client project data is kept for 6 years for accounting and legal purposes
• Marketing consent records are kept until you withdraw consent

After these periods, your data is securely deleted.

Third Parties We Share Data With

We may share your data with trusted third-party services that help us operate our business:

• Formspree — contact form processing
• Vercel — website hosting
• Stripe — payment processing (for clients who purchase services)
• Google Analytics — anonymous website analytics

All third parties are required to handle your data in accordance with UK GDPR. We do not share your data with any parties outside of the UK and EEA without appropriate safeguards in place.

Cookies

Our website uses essential cookies required for the site to function. We also use analytics cookies to understand how visitors use the site. These do not collect personally identifiable information.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of some parts of the site.

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — you can request a copy of the data we hold about you
• Right to rectification — you can ask us to correct inaccurate data
• Right to erasure — you can ask us to delete your data in certain circumstances
• Right to restrict processing — you can ask us to limit how we use your data
• Right to data portability — you can request your data in a machine-readable format
• Right to object — you can object to processing based on legitimate interests
• Right to withdraw consent — you can withdraw marketing consent at any time

To exercise any of these rights, contact us at keydevstudiosuk@gmail.com. We will respond within 30 days.

Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. Our website is served over HTTPS and access to personal data is restricted to authorised personnel only.

In the event of a data breach that is likely to result in a risk to your rights, we will notify you and the Information Commissioner's Office (ICO) within 72 hours as required by UK GDPR.

Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

We would appreciate the opportunity to address your concerns directly before you contact the ICO. Please email us at keydevstudiosuk@gmail.com.

Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page shows when it was last revised. Continued use of our website after any changes constitutes your acceptance of the updated policy.